Shipping policy
Shipping Policy
Last Updated: July 22, 2026
At Carezza Milano, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we process and deliver your orders.
Order Processing
All orders are processed within 24 hours after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information (where available).
Shipping Time
Our estimated delivery time is:
3–7 business days
Please note that delivery times are estimates and may occasionally vary due to factors outside our control, including:
- High seasonal demand
- Carrier delays
- Customs inspections (where applicable)
- Severe weather conditions
- Public holidays
While we work hard to ensure timely delivery, we cannot guarantee exact delivery dates.
Shipping Costs
Shipping costs are displayed during checkout before you complete your purchase.
From time to time, we may offer free shipping promotions.
Order Tracking
Once your order has been dispatched, you will receive an email with tracking information (if available).
Please allow up to 24 hours for tracking updates to appear after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided, shipping delays or additional carrier fees may occur.
If you notice an error in your shipping address, please contact us immediately. We cannot guarantee changes once an order has been processed.
Lost or Delayed Shipments
If your package appears significantly delayed or has not arrived within a reasonable timeframe, please contact our customer support team.
We will work with the shipping carrier to investigate the shipment and, where appropriate, provide a suitable resolution.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and include:
- Your order number
- Photos of the damaged product
- Photos of the packaging
We will review your request and resolve the issue as quickly as possible.
Customs and Import Duties
For international orders, customs duties, taxes, or import fees may apply depending on your country's regulations.
Any applicable charges are the responsibility of the customer unless otherwise stated.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Carezza Milano
Operated by Alemxiasuias Tech LLC
2101 W 41ST ST
Sioux Falls, SD 57105
United States
Email: info@carezzamilano.com
